UPDATE OCT 3: after 5 weeks, two pairs of shoes, 6 visits to the store (Browns/Bay), 2 phone calls to Browns head office, 1 call back from head office, 1 email (read below), and 1 phone call from the store manager asking me to come in for a REFUND! (I really have to get better at this...)
Hi,
I have been frustrated for over a month now with the poor quality of the
shoes you have sold me:
Aug 29th: I purchased a pair of Geox shoes from the Bay/Browns store.
Within one week and elastic had snapped over the tongue (no lace model). I
noticed other stitching also giving out...